Technical Writing Services
Technical Writing is the name given to the writing genre that deals with creation of technical content or information. The objective of producing technical documentation is to assist the users and support the developers of complex, technical products or applications. Technical writing services include creation of technical articles, blogs, user manuals, product guides, installation guides, deployment guides, configuration manuals, release notes, Context sensitive online help in webhelp format and so on.
At Ascezen, we provide technical writing services for clients across the world. We understand the value of usable content and therefore, the technical content developed by our technical writing services India team comes with a promise of making it accurate, precise, and helpful to those who need user assistance for technical products or applications. In the process, it adds value to our customers’ products, making them more usable and acceptable.
What we deliver?
Among the Technical Writing solutions, Ascezen’s technical writing services India team creates and maintains Online Help, API Documentation, User Manuals, Product Manuals, Operations Manuals, Release Notes, Standard Operating Procedures, Installation Guides, Administrator’s Guides, Configuration Guides, and Technical Blogs too.
Tools that we use
Ascezen’s technical writing services India team has the capability of adopting any of the tools recommended by our customers but we are adept in using the tools such as Adobe Robohelp, Adobe Framemaker, Adobe Captivate, Adobe Acrobat, Adobe Photoshop, MadCap Flare, MadCap Mimic, Techsmith Snagit, HTML Help Workshop, Microsoft Office, and so on. Besides these, we have the competency to pick up any tool preferred by our customers in India or elsewhere in the world.
Processes we employ
We understand the importance of using defined processes in delivering quality technical documentation. With a commitment to deliver high-quality work, we adhere to the standard Documentation Development Lifecycle (DDLC) that can be mapped with Software Development Lifecycle (SDLC) or the Agile methodologies employed by matured, process-centric organizations.
The processes, templates, guidelines, language style guides, and checklists used at Ascezen are in accordance with globally acclaimed quality standards such as CMMI or ISO.
We also focus on executing all the content development and technical documentation projects using the Project Management knowledge areas and process groups laid down by the Project Management Institute (PMI). We use a variety of cloud-based project management tools to keep our clients updated on the project or task progress.
We are flexible and agile enough to adopt and implement the processes followed by our customers to align ourselves with their process framework, tools, and project goals.